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HHC

History

The New York City Health and Hospitals Corporation (HHC) is dedicated to providing New Yorkers with quality health care services. However, in order to achieve its mission statement of promoting and protecting the health, welfare and safety of the people of the City of New York, HHC requires the use of modern software applications to help its internal activities function smoothly and efficiently.

A few years ago, HHC commissioned a firm to develop and implement a new Purchase Order System in the hopes that the system will save human labor by storing information and producing accurate reports efficiently. Yet this system turned out to be a major disappointment as it was complicated to use and didn't operate properly. HHC was thus forced to revert to its old labor-intensive process of maintaining its purchase orders.

 

Results
HHC then approached DSI for a solution to its inefficient and outdated way of tracking information and generating reports. The DSI consultant service personnel promptly met with HHC to discuss the creation of a new Purchase Requisitions application and outlined the objectives. DSI also evaluated the Purchase Order System that was unsatisfactorily developed by the previous firm hired by HHC, and the specific improvements that had to be implemented in the new application were discussed.

At the front end, DSI created the Purchase Requisition application using MS Visual Basic 6.0 to produce the graphical user interface. At the back end, DSI used MS Access to support the database. The application achieved the objective of being user-friendly by having clear instructions and easy navigation. The application saves labor by automatically updating numerous information, such as dates and order #s. The application also provides a better search engine, as well as enhanced browsing and grouping options, allowing users to access, update, and generate reports with much more ease and efficiency. Moreover, the application displays all of the required information for each requisition, making information tracking an effortless task. Another important feature of the application is its ability to quickly generate accurate and comprehensive monthly and annual reports; the reports can also be viewed and printed with different screen layout selections.

HHC is a wide-ranging network of hospitals, health-care agencies, educational and wellness programs, clinics and health plans. HHC revenues total approximately $4.1 billion each year and annually serves millions of patients. In order to maintain a structured and efficient corporation to provide professional health care services, HHC needs to employ the highest quality tools, and that is exactly the type of excellence of the Purchase Requisitions application that DSI delivered to HHC.