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DSII Technical Support Services

 
 Mission Statement
 
Dynamic Services International Incorporated is a global company assuring customers worldwide of proactive, customer satisfaction driven and on time technical support. Our technical representatives are knowledgeable in the IT field infrastructure. We are highly sensitive to all the business demands and easily adapts to our customers' fast changing requirements. By having a consistent nurturing environment for our staff, DSII can provide a heartfelt technical support that reflects our empathy and commitment to resolving customer problems in the quickest turnaround possible.
 
DSII does technical support with a higher level of commitment assuring its clients that they get the quality of expert help they need on time. Our services range from 24/5 to 24/7 support with possible upgrades at any time to suit your company's technical support and customer care requirements.
 
We pride ourselves in giving proactive and customer driven support. You will get timely assistance when configuring, upgrading and installing any product and finding solution to any technical problem. We don't put limits or borders on how much technical help you may get. Our technical support team is within your reach whenever possible 24/5 to 24/7. For us, it is simple if a problem still exists then we will aim to resolve it the soonest possible time.
 
Dynamic Services International, Inc. was established in 1988 and we have completed over a thousand customized commercial applications, web and E-C development for our clients. With headquarters in New York City and branch offices in UK, Taiwan, China and the Philippines.
 
We are able to give world class and excellent service in technical support, customer care, virtual assistance and SEO or search engine optimization with our superior state-of-the-art technology and resources.
 
DSII aims to be your technological partner to enable an open and streamlined communication, institutionalize information while boosting competitive advantage and benefits. DSII assures its clients in bringing enterprising critical information closer to them by empowering and enriching our staff.
 
 
 Key Advantages:

 

  • Get help 24/5 or 24/7 via email, phone and web
  • Flexible agreements on different technical support packages to suit your requirements
  • Same day diagnostics and on time resolutions

The DSII customer care team will be your sole contact for our expertise in technical support, product resources and customer care. Our customer care team is composed of highly qualified and experienced technical support staff, which has an extensive history of quality work with DSII.

Their experience is also combined with their commitment to deliver proactive and timely customer care and support, thus ensuring that your organization will get the best quality, consistent and timely technical assistance whenever it is needed.

 OUR RANGE OF SERVICES

 

  • 24/5 or 24/7 customer service via online chat and phone
  • Online case management with alerts and monitoring for updates
  • Extensive knowledge base
  • Access to recent product releases
  • Critical patch notification
  • Local technicians who can provide a same day support, response, diagnostics and repair service in the top 20 USA metropolitan areas.

DSII Technical Support Procedures